Privacy Policy

Effective Date: 17 September 2025
Last Updated: 17 September 2025

AmediSupplies.com, a division of AGMD Group (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us in any way.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name, address, phone number, and email address
Payment and billing details (processed securely through third-party payment providers)
Shipping and delivery information
Account login details (if you create an account)

b) Non-Personal Information

Browser type, device information, operating system
IP address, geolocation data (approximate)
Website usage data (pages viewed, time spent, clicks)

c) Sensitive Information

We do not intentionally collect sensitive information (e.g., health records, government IDs) unless required by law or provided voluntarily for service purposes.

2. How We Use Your Information

We use your information to:

Process and fulfill orders, payments, and deliveries
Provide customer service and respond to inquiries
Send order confirmations, shipping updates, and account notices
Improve website functionality, performance, and security
Offer promotions, newsletters, and marketing (with your consent)
Comply with legal and regulatory requirements

3. Sharing & Disclosure of Information

We do not sell your personal information. We may share your data with:

Service providers & partners (e.g., payment processors, shipping carriers, IT providers)
Affiliated companies within AGMD Group, for operational purposes
Legal authorities if required by law, regulation, or court order
Business transfers (e.g., merger, acquisition, or sale of assets)

All third parties are required to protect your information in compliance with Canadian privacy laws.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Enable secure login and transactions
Analyze site traffic and performance
Deliver relevant promotions or ads

You may disable cookies through your browser settings, but some site features may not work properly.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Once no longer needed, data is securely deleted or anonymized.

6. Data Security

We implement industry-standard security measures, including:

Encryption of sensitive data (such as payment details)
Secure servers and firewalls
Restricted access to personal information
Staff training in privacy compliance

While we take all reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Privacy Rights (Canada)

Under PIPEDA, you have the right to:

Access the personal information we hold about you
Request corrections or updates to your information
Withdraw consent for certain uses of your data
File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights are violated

To exercise your rights, please contact us (see Section 10).

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we discover such information has been provided, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us:

AmediSupplies – Privacy Office
c/o AGMD Group
7300 Torbram Rd, Unit 1
Email: info@amedisupplies.com
Phone:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” Continued use of our services after updates means you accept the revised policy.