Terms and Conditions

Effective Date: 17 September 2025
Last Updated: 17 September 2025

Welcome to AmediSupplies. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

AmediSupplies is a division of AGMD Group, providing medical and safety supplies online.
By placing an order or using our website, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms & Conditions.

2. Orders & Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspicion of fraudulent activity.
Once your order is accepted, you will receive a confirmation email with order details.

3. Pricing & Payment

Prices are listed in Canadian Dollars (CAD) and do not include applicable taxes. Taxes will be calculated and added at checkout.
Payment must be completed at the time of purchase through the payment methods provided on our website.
We reserve the right to correct any pricing errors, even after an order has been submitted, with notification to the customer.

4. Shipping & Delivery

Our Shipping Policy applies and is incorporated into these Terms. Key points include:

In-stock items ship within 1–2 business days.
Backordered items will be shipped once available, with notification to the customer.
Free shipping applies for orders $150 or more within GTA, Kitchener-Waterloo, and Hamilton areas, with exclusions for bulky or heavy items.
Shipping fees may change based on vendor or carrier charges.
We are not responsible for delivery delays caused by weather or unforeseen circumstances.

5. Returns & Refunds

Our Returns Policy applies and is incorporated here:

All sales are final due to the hygienic nature of our products.
Defective or incorrect items should be reported within 48 hours of delivery for review.
AmediSupplies is not the manufacturer; for performance, warranty, or complaint issues, contact the manufacturer directly using information on the product packaging.
If you are unsure whether a product is returnable, please contact customer support before placing your order.

6. Use of Website

You agree to use our website for lawful purposes only.
You may not attempt to disrupt or interfere with the website, data, or services.
Unauthorized use of our website content, images, or branding is prohibited.

7. Intellectual Property

All website content, including text, graphics, logos, images, and product descriptions, is the property of AmediSupplies or its licensors and is protected by Canadian and international copyright laws.
You may not reproduce, distribute, or modify our content without prior written permission.

8. Product Information & Warranty

We strive for accuracy in product descriptions, images, and specifications, but do not guarantee completeness or error-free information.
AmediSupplies is not responsible for manufacturer warranties, performance, or defects; please contact the manufacturer for warranty claims.

9. Limitation of Liability

To the fullest extent permitted by law:

AmediSupplies is not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.
We are not responsible for delays or issues caused by carriers, suppliers, or external factors beyond our control.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of Canada and the province in which AmediSupplies operates.
Any disputes arising from these Terms, the website, or your orders will be resolved through negotiation or, if necessary, through the courts of competent jurisdiction in Canada.

11. Privacy & Data

Our Privacy Policy applies and is incorporated into these Terms. It explains how we collect, use, and protect your personal information.

12. Changes to Terms

We may update these Terms & Conditions at any time. The updated version will be posted on our website with a new “Last Updated” date.
Continued use of our website or services after changes constitutes acceptance of the revised Terms.

13. Contact Information

For any questions about these Terms, orders, or policies, please contact us:

AmediSupplies – Customer Support
Email: info@amedisupplies.com
Phone:
Address: 7300 Torbram Rd Unit #1, Mississauga, ON L4T 3X2