Returns Policy
Effective Date: 17 September 2025
At A Medi Supplies, the health and safety of our customers is our top priority. Due to the hygienic and medical nature of our products, all sales are final and we are unable to accept returns. This policy is strictly enforced to ensure the highest standards of safety and product integrity.
Final Sale Policy
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No Returns or Exchanges: Once an order has been placed and shipped, it cannot be returned or exchanged.
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Hygiene & Safety Commitment: This policy applies to all items without exception, to protect our customers from potential health risks.
Defective or Incorrect Items
If you receive a defective or incorrect product, please contact us within 48 hours of delivery. Our team will review your concern and provide a resolution, which may include a replacement or store credit at our discretion.
Manufacturer Responsibility
Please note that A Medi Supplies is not the manufacturer of the products we sell. If you encounter a performance issue, warranty claim, or general complaint regarding a product, we recommend contacting the manufacturer directly using the information provided on the product packaging.
Before You Order
If you are unsure whether a product you plan to purchase is non-returnable, please contact our customer support team before completing your order. We’ll be happy to provide clarification.
Customer Responsibility
We encourage customers to carefully review product specifications, quantities, and shipping information before placing an order to avoid errors.
Questions
If you have any concerns about your order, please reach out to us:
Tel: (437) 784 5443
Email: info@amedisupplies.com
Address: 2600 North Park Drive, AGMD Group, Brampton Ontario L6S 6E2, Canada