Effective Date: 15 September 2025
At AmediSupplies, we are committed to delivering your orders quickly, securely, and at the best possible value. Please review the details of our shipping policy below.
Order Processing & Shipping Times
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In-Stock Items: Orders containing items in stock will be processed and shipped within 1–2 business days.
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Backordered Items: If an item is on backorder, we will notify you promptly and ship it as soon as stock becomes available. Customers will receive regular updates on backorder status.
Shipping Rates & Free Shipping
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Free Shipping: Orders of $150 or more (before taxes) qualify for free shipping within the Greater Toronto Area (GTA), Kitchener, Waterloo, and Hamilton regions.
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Exclusions: Heavy, oversized, or bulky items may not qualify for free shipping. In such cases, we will contact you with a shipping quote before processing your order.
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Standard Shipping Charges: Orders below $150 or outside the designated free-shipping areas will be charged shipping fees based on carrier rates.
Shipping Adjustments
AmediSupplies reserves the right to adjust shipping charges if there are unexpected cost increases from our vendors or carriers. Customers will be notified before any changes are applied to their order.
Delivery Delays
While we make every effort to ensure timely deliveries, we are not responsible for delays caused by:
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Weather conditions
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Carrier disruptions
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Customs or regulatory inspections
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Other unforeseen circumstances beyond our control
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.
Questions & Support
If you have any questions about shipping rates, timelines, or the status of your order, please contact us:
AmediSupplies – Customer Support
Email: info@amedisupplies.com
Phone: