Shipping Policy
Effective Date: 15 September 2025
Modified on: 21 January 2026
At A Medi Supplies, we are committed to delivering your orders quickly, securely, and at the best possible value. Please review the details of our shipping policy below.
Order Processing & Shipping Times
-
In-Stock Items: Orders containing items in stock will be processed within 1 business day and shipped within 1–2 business days.
-
Backordered Items: If an item is on backorder, we will notify you promptly and ship it as soon as stock becomes available. Customers will receive regular updates on backorder status.
Shipping Rates & Free Shipping
- Free Shipping: Orders of $150 or more (before taxes) qualify for free shipping within 30 km radius from our warehouse.
- Exclusions: Heavy, oversized, or bulky items may not qualify for free shipping. In such cases, we will contact you with a shipping quote before processing your order.
- Standard Shipping Charges: Orders below $150 or outside the designated free-shipping areas will be charged shipping fees based on carrier rates.
-
Shipping Coverage
A Medi Supplies ships orders across Canada. Shipping availability, delivery timelines, and carrier options may vary depending on the destination, product type, and order size.
Shipping Carriers
To ensure reliable, secure, and timely delivery, we ship orders using trusted national and regional courier partners. Shipping carriers are selected automatically based on the destination, package dimensions, and service availability.
Our shipping partners may include, but are not limited to:
- Canada Post
- Purolator
- UPS
- FedEx
- UniUni
- Other reputable regional or national courier services
Carrier selection is optimized to provide cost-effective and timely delivery while maintaining shipment reliability.
Shipping Adjustments
A Medi Supplies reserves the right to adjust shipping charges if there are unexpected cost increases from our vendors or carriers. Customers will be notified before any changes are applied to their order.
Delivery Delays
While we make every effort to ensure timely deliveries, we are not responsible for delays caused by:
- Weather conditions
- Carrier disruptions
- Customs or regulatory inspections
- Other unforeseen circumstances beyond our control
Delivery Timeframes
Estimated delivery times vary depending on the shipping destination and selected carrier. While we strive to meet estimated delivery timelines, delivery delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or remote delivery locations.
Tracking Information
Once your order has shipped, you will receive a shipping confirmation email containing tracking details. Tracking information allows customers to monitor shipment progress directly through the carrier’s website.
Shipping Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout. A Medi Supplies is not responsible for delays or delivery issues caused by incorrect or incomplete address details.
Questions & Support
If you have any questions about shipping rates, timelines, or the status of your order, please contact us:
Tel: (437) 784 5443
Email: info@amedisupplies.com
Address: 2600 North Park Drive, AGMD, Brampton Ontario L6S 6E2, Canada