Shipping Policy
At A Medi Supplies, we are committed to delivering your orders quickly, securely, and at the best possible value. Please review the details of our shipping policy below.
Shipping Information
We do not ship to P.O. boxes or APO/FPO addresses.
Currently, we only ship within Canada.
Shipping Methods & Carriers
We ship orders using the following trusted carriers:
- Canada Post
- Purolator
- UPS
- FedEx
- UniUni
- Other reputable regional or national courier services
The carrier used for your order will depend on your location, shipping method selected, and availability.
Order Processing & Shipping Times
-
In-Stock Items: Orders containing items in stock will be processed within 1 business day and shipped within 1–2 business days.
-
Backordered Items: If an item is on backorder, we will notify you promptly and ship it as soon as stock becomes available. Customers will receive regular updates on backorder status.
Shipping Rates:
| Shipping Method | Condition | Delivery Days | Shipping Rates |
| Standard | Orders 0.001lb–3lb | 3 to 9 business days | $14.99 |
| Standard | Orders 3.01lb–6lb | 3 to 9 business days | $18.99 |
| Standard | Orders 6.01lb–15lb | 3 to 9 business days | $28.99 |
| Standard | Orders 15.001lb and up | 3 to 9 business days | $40.00 |
- Standard Shipping Charges: Shipping costs are calculated based on the weight of your order and the delivery location. Shipping costs will be displayed during the checkout process and included in your total order amount.
- Shipping Coverage
- A Medi Supplies ships orders across Canada. Shipping availability, delivery timelines, and carrier options may vary depending on the destination, product type, and order size.
- Shipping Country: Canada
Shipping Status:
Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.
If you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.
Order Changes:
Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.
Item Not Received:
If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at info@amedisupplies.com.
Track Order
You can track your order with the track & trace number that you receive via the shipping confirmation.
If you have not received a tracking number within 4 business days, please contact us at info@amedisupplies.com and we will be happy to help you.
Taxes
We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.
Thank you for buying with confidence!
For Further Inquiries:
If you have any questions about our shipping policy, please contact us:
Phone: +1 (437) 784 5443
Email: info@amedisupplies.com